Ways
to Rebuild Trust After a Violation
How
do you rebuild trust? How do you move forward in a friendship or even a company
when there has been a breach of confidence? In this article, we will discuss
the ways to rebuild trust within our school, within our school district, with
our parents, and with our students.
Acknowledge
that there is a problem
Once
trust has been broken within your school, the first thing you need to do is to
acknowledge that there's a problem. Then, find out what caused the problem.
Next, move forward with trying to fix that problem. Now is the time to go ahead
and have those hard conversations. No, they are not pleasant, but you have to
do it if you are going to rebuild trust within your organization.
Create
an Atmosphere of Safety
Make
sure that everyone involved feels comfortable to be open and honest. They have to
know that they are safe to talk about their feelings. They have to feel safe to
talk about what happened and what needs to be done in order to fix the
situation.
Admit
Mistakes
Be
willing to admit any mistakes. Be willing to acknowledge the indiscretion.
Discuss ways to move past it.
Don’t
Play the Blame Game
Don’t
assign blame to anyone unless it is you. Allow the man or woman who caused the violation
to own up to their part in the incident.
Respect
Guideline
Respect
the opinions of those involved in those tough conversations.
We
are not all going to get along. We are going to have to accept that. Other
people have different opinions and/or different beliefs. We are not identical
duplicates of each other. Everyone needs to respect each other’s opinions. You
can do that by establishing guidelines of respect.
Consistency
is Key
You
also must make sure that you are consistent. You are going to have to do what
you said you are going to do when you said you were going do it. And, you are
going to have to do it over and over again. You can’t be consistent for a day
or a week or even a month. You have to remain consistent every time.
Be
Willing to Forgive
Hurt
has been caused. Wounds have been inflicted. Chaos has ensued. Nevertheless, you
have to be willing to forgive. You have to be willing to leave those hurt
feelings in the past and move forward so that healing can begin.
However,
I am not asking anyone to forget. The reason that you are not going to forget is,
so you don't make the same mistake again. But, you have to forgive this person.
You have to forgive the company…you have to forgive whatever it is.
Move
Forward
You
have to move forward. You can't be held hostage by the past. Once you have identified
the problem and had those difficult conversations, you have to be willing to
think beyond myself. You have to look at the whole picture.
Things
Won’t be the Same
Accept
that things are not going to be the same. You are going to have to rebuild. You
are going to have to reestablish trust.
It
can be difficult to rebuild trust. However, it can be done. It will take time.
You start by identifying the problem and working with your team to discover ways
to fix the problem.
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